True Stories of Stith Recording’s Pledge to Customer Service

• Hand-delivered customer’s order on the way to the hospital to have a baby

• Took a customer’s order on cell phone in the Emergency Room of the hospital after being involved in a head-on car collision

• Had CD duplicator moved to bedside as soon as discharged from hospital so CDs could continue to be duplicated and labeled

• Personally delivered customer’s order to their home while on crutches, almost wiping out on their deck

• Drove foreign-speaking customer all over town after hand-delivering a package to him, as he used hand motions to communicate where he needed to go

• Drove customer’s package to airport and checked it on a plane so customer could receive it the same day

• Purchased item from another dealer forfeiting any profit so that our customer would still get their equipment on time

• Frequently work all night long to ensure customers receive orders when needed

• Met customer in another city in route to our vacation destination so they could get their equipment earlier and avoid any shipping costs

 

Can you get this kind of service anywhere else?  Are you convinced yet that we truly care and are committed to our customers?